Video is a technology revolution, and is changing the way people interact and communicate. It is becoming a supplement by further enhancing other technologies like audio, email, social media and instant messaging.

There have been video applications in use by consumers for many years, and often they are freeware applications. These can be limited in terms of their security, quality and reliability as they are web-based. In addition, these types of applications do not have a lot of the features that are required by businesses.

Sukhvinder Guraya is regional sales director, GCC (excluding Saudi Arabia & Iraq), Polycom

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Speaking at an event in Dubai recently, mobile network operator CEOs discussed their companies’ experiences with mobile broadband deployments, and while many opportunities have been created through the emergence of the technology, others have been lost as well

Dowidar acknowledges that as the mobile broadband proposition began gaining ground, Vodafone Egypt could have worked harder on offering differentiated services and segmenting its customer base further

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At the end of March, Scott Gegenheimer completed his first full quarter as Zain Group CEO. Expectations for him to turn the Middle East player around are high, and the service provider’s operational results for the first three months of the year clearly identify the areas that require Gegenheimer’s attention. The question being whether current and future market conditions will permit him to raise Zain up to its former glory

Gegenheimer’s first full quarter as Zain CEO has seen him shift the company’s focus to several key areas, including customer experience, operational excellence and synergies, human resources, and new business areas

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The proliferation of independent tower operators in Africa is a clear indication that service providers on the continent acknowledge the benefits they bring and are willing to enter long-term arrangements with a growing number of them. Rhys Phillip, the recently appointed chief commercial officer of Nigeria-based IHS, details why the opportunity has met with such success in Africa

Phillip believes that after resisting for several years, all of the major mobile operators in Africa have begun sharing towers and openly endorsing the benefits

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According to Karim Sabbagh, global practice leader CMT of Booz & Co., the telecom industry is facing a number of inflection points that, depending on the strategic options taken, will result in the character of service providers in the future altering drastically

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