Omantel extends managed services deal with Ericsson

Omantel has renewed and expanded its managed services agreement with Ericsson for a further five years, with the renewed agreement being more outcome-based and customer-centric.

Ericsson will provide a fully managed end-to-end multi-vendor operations service to Omantel

Ericsson will provide a fully managed end-to-end multi-vendor operations service, extending to nationwide network operations, field support and maintenance for Omantel’s fixed line, 2G, 3G, 4G and future 5G access. The project incorporates the operations for Network Functions Virtualisation (NFV) solutions. Ericsson will also deploy automation platforms to allow Omantel to increase operational network efficiency and further enhance customer experiences for its customers.

The extended partnership is set to stimulate innovation in network operations to deliver high-quality services for Omantel’s customers.

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