The liberalisation of many economies has resulted in numerous growth areas; and none of them has been more impressive than in the telecom sector, particularly the mobile business. However, the industry is witnessing challenges that can potentially slow the pace of further growth: eroded ARPU and increasing churn rates. Telecom operators are currently striving to work out differentiated offerings in an attempt to reduce their own subscriber defection and acquire new users from rivals

Mohamed Jamoussi is a senior technical consultant with Saudi Telecom (STC). The views expressed in this article are his own

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Northern Iraq-based communications provider, Regional Telecom is set to launch the country’s inaugural 4G LTE network by mid-May this year. It is a historic milestone in the development of Iraq’s communications infrastructure, and would not have been successful without the partnership with Alcatel-Lucent

Kawa Junad, the chairman of Regional Telecom, sees a number of public sector services such as health and education benefiting from the roll out of LTE in Northern Iraq

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BlackBerry said that it shipped one million devices powered by its BlackBerry 10 platform in its most recent quarter to March 2, as the recovering smartphone maker also reported a profit for the period. However, the numbers also showed many of the challenges still facing the company

BlackBerry CEO, Thorsten Heins is excited about the new, dynamic culture at BlackBerry, where they are laser-focused on continuing to drive efficiency and improve the company’s profitability

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Ericsson ConsumerLab was formed in 1995 and has been studying people’s behaviours and values, including the way they act and think about ICT products and services ever since. Cecilia Atterwall, head of ConsumerLab talks to Comm. about the trends leading the modern-day mobile telecom industry

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Over the past 18 months Saudi Telecom Group (STC) has been plagued by a crisis in management with senior figures having departed the telco suddenly. Given it is based in the largest economy in the region the ripples of its disquiet can be felt across the Middle East and beyond as the telco grapples to correct its course

Saud Al Daweesh’s resignation as STC Group CEO in April 2012 marked the start of numerous senior management resignations at the telco

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