With the UAE’s mobile penetration rate above 200 per cent, and the country’s two serviced operators pushing technological advances to their networks and services all the time, regulating the market in a manner that enhances and not harms it is a delicate balance to maintain. The UAE’s Telecommunications Regulatory Authority has been undertaking this task since 2004, and its director general, Mohamed Al Ghanim highlights the regulator’s policy direction and areas of focus
Mohamed Al Ghanim believes customers must be offered a choice of alternatives whenever possible
Speaking at a conference in Dubai late last year, Etisalat’s chief corporate aff