Managed approach

With the UAE’s mobile penetration rate above 200 per cent, and the country’s two serviced operators pushing technological advances to their networks and services all the time, regulating the market in a manner that enhances and not harms it is a delicate balance to maintain. The UAE’s Telecommunications Regulatory Authority has been undertaking this task since 2004, and its director general, Mohamed Al Ghanim highlights the regulator’s policy direction and areas of focusDG COVER small

Mohamed Al Ghanim believes customers must be offered a choice of alternatives whenever possible

Speaking at a conference in Dubai late last year, Etisalat’s chief corporate aff

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Encouraging signs

Greg Brown became CEO of Motorola at the start of 2008, at a time when the company’s handset business was in steep decline having failed to recapture the momentum generated by the introduction of the iconic RAZR handset in 2005. Almost two years into his tenure, moves are underway to separate the handset business of Motorola from the network business, and Brown sounds more optimistic about Motorola’s future than at any time in the pastGreg Brown small

Brown says Motorola will continue to focus on existing customers, 4G, and over time, public safety

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Building on integration

On July 1, Nayla Khawam became CEO of Jordan Telecom Group Orange. Her predecessor, Mickael Ghossein was instrumental in transforming the incumbent from a stodgy government utility into a commercial integrated company, and Khawam’s early focus will likely be on driving the gains from integration. Jordan is a notoriously competitive market and part of Khawam’s mandate is to continue to differentiate Jordan Telecom’s services, and make the telco an operator of referenceNayla Khawam Orange for web

Nayla Khawam is a France Telecom veteran whose eye for detail will likely see her focussiong her efforts on the further improvement of the overall Orange experience

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All systems Go

In the middle of June, Etihad Atheeb Telecom launched its Go fixed line service, thereby becoming the first of the new breed of licensed national fixed-line operators to do so. Go has rapidly rolled out its WiMAX network to four provinces in the kingdom and CEO Ahmad Sindi details the factors that give him optimism regarding his business moving forwardAtheeb - Ahmad Sindi 1

Ahmad Sindi would like to offer Saudi subscribers a range of offers and a quality of service they have not experienced elsewhere

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The impact of telecoms on human behaviour

Do you know this guy? He uses an MMS barcode as a boarding pass to check-in, uses his mobile to remotely access his PC at home while he is away on business, does mobile banking but does not have a real world bank account, and uses his mobile GPS to find his way around a city he has never been to before. Who is this guy? He is the digital consumer of today and he is not all Generation Y either. This guy is everywhere, claims Abdul Karim, strategy director of Luciola DDBLuciola

Abdul Karim suggests that Baby Boomers are embracing technology 20 times faster than the younger generation and thus the presence of technophobes is set to diminish over time

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News

Batelco provides nationwide 5G coverage in Bahrain

Batelco has successfully activated 5G coverage across Bahrain, which is available in all four governorates, covering 95% of the nation’s population. The telco’s launch of the network makes Batelco the first operator to provide national 5G coverage in Bahrain.

Omantel extends managed services deal with Ericsson

Omantel has renewed and expanded its managed services agreement with Ericsson for a further five years, with the renewed agreement being more outcome-based and customer-centric.

MTN Group CEO opts to depart after expiry of fixed contract

South Africa-headquartered MTN Group CEO Rob Shuter will step down from his role at the end of his fixed four-year contract in March 2021, having given no explanation why he would not seek to stay on beyond that date.

Nokia CEO, Rajeev Suri to step down as vendor considers its options

Nokia CEO and president, Rajeev Suri, is set to step down from his position later this year, to be replaced by Pekka Lundmark, currently CEO and president of energy company Fortum. The move comes as Nokia struggles to keep pace with the global shift to 5G.

Batelco introduces 5G roaming with du in the UAE

Following Zain Group’s regional milestone announcement in November 2019 that its operations in Kuwait and Saudi Arabia had successfully launched the first 5G roaming service across the MENA region, Bahrain telco Batelco has announced partnering with the UAE’s du to deliver 5G international roaming services in the UAE.

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