Much of the discussion at AfricaCom 2011 in Cape Town centred on the imminent threat of flattened service revenues, and the opportunities available to resuscitate such through innovative data offerings. The role of Internet players and over-the-top (OTT ) providers is being viewed by telcos with a measure of suspicion as well as that of envy, as traditional players look to formulate new business models
Etisalat Nigeria’s Steven Evans (centre) says operators have been looking to launch new services while at the same time improving their operational efficiencies wherever possible