Vodacom Tanzania outsources network operations to NSN

Vodacom Tanzania has outsourced network operations and energy management to Nokia Siemens Networks (NSN) as it transforms its network operations to improve performance and service quality for its nine million subscribers.

Under a five-year managed services contract, NSN will use its strong presence in eastern Africa to manage, operate and maintain Vodacom’s network to reduce operating costs. In addition, the vendor will provide its energy solutions enriched with Managed Energy Services to reduce Vodacom’s energy consumption, improving efficiency.

Under the managed services contract, NSN will provide full network operations for Vodacom Tanzania. The vendor will take over complete responsibility for the existing network management centre and operations across the radio, transmission and core networks, as well as network planning and optimisation. As part of the agreement, 124 Vodacom Tanzania employees will transfer to NSN.

NSN will deploy 338 hybrid energy solution sites to help Vodacom Tanzania enhance energy efficiency and reduce energy cost. The operator will also benefit from increased savings in operating costs by applying the vendor’s architecture design skills, and its proven managed service capabilities, such as first line maintenance and remote service delivery for site energy management.

NSN is a leading managed services provider with 300 managed services contracts globally, supporting 490 million subscribers.