STC extends managed services deal with NSN

Saudi Telecom Company (STC) has renewed its managed services contract with Nokia Solutions and Networks (NSN) to further improve operational efficiency, network performance and the quality of services. Through the renewed contract, NSN continues to provide its comprehensive managed services including network planning and optimisation, network and service operations as well as care services including hardware and software services for STC’s Al Jawal network. The contract covers STC’s GSM, 3G and LTE networks within NSN’s footprint.

STC has been in partnership with NSN for over a decade, and this contract renewal will provide sustainable improvement in STC customers’ experience.

“With our expertise in operating multi-technology networks for many leading operators around the world and our global best practices in network operations, we deliver high quality network performance to STC,” said Hani Dib, head of STC customer team at NSN Saudi Arabia. “Our managed services help boost end-to-end network and service performance, and hence allows STC to focus its resources on core business activities.”