MTN Ghana subscriber acquisition ban lifted

MTN Ghana has had the sales ban imposed on it by the regulator last November lifted and can again start signing up new customers.

The ban was imposed by the regulator, the NCA following complaints about network quality of service and outages.

In a statement, the NCA said that since the end of November 2012 when the ban was imposed, the authority had been monitoring key performance indicators on the network and has seen an improvement in performance.

The company has also been working with the regulator to develop an on-going upgrade programme for the network.

"Considering the continual improvement and the aforementioned engagement with the Authority to improve customer experience, the Authority, with immediate effect, has lifted the directive of November 30, 2012 to MTN to cease selling and/or adding new SIM cards/subscribers to MTN network until further notice," the NCA said on its website.

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