The evolving mobile ecosystem, explosion in mobile data availability and consumption, and the increased complexity in network architecture have given rise to the requirement for network operators to pay even closer attention to the quality of service they offer to their customers. Nokia Networks’ Head of Services for Middle East and Africa, Samir Kumar highlights the strategies and tools available to improve key quality indicators (KQIs) and help network providers differentiate their offerings
Samir Kumar is Nokia Networks’ Head of Services for Middle East and Africa