Against the odds

The financial difficulties being faced by Canadian infrastructure vendor Nortel have been well documented, culminating in the company filing for Chapter 11 bankruptcy protection in January. As the vendor continues to look to ways to survive, Comm. took the opportunity to meet the men in charge of running the Middle East operations of the business, and found an atmosphere of quiet endeavour as this region continues to undertake business as usualNortel - Mike Zafirovski desk

Nortel CEO Mike Zafirovski says that in order to provide maximum flexibility the company continues to listen to all suggestions

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Winds of change

After many years of delay, on May 26 the invitation to tender for 3Gspectrum closed in Jordan, representing the first concrete step in issuing spectrum. Jordan has always been a vibrant market characterised, though this year is set to be characterised with a number of significant developments, extending from the issue of 3Glicences to the departure of Jordanian telecoms stalwart Mickael Ghossein from Orange Jordan, and the merger between Paltel and Zain Jordan

Orange Jordan - Mikael Ghossein IMG_3907

Mickael Ghossein stood down as CEO of Orange Jordan, having been instrumental in creating one of the region’s first integrated operators

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The Qtel challenge

Qatar is on the verge of market entry by Vodafone, one of the world’s leading mobile players. Qtel, the incumbent monopoly, will face a formidable challenger in Vodafone. Aglobal presence and vast product and services innovation experience across developed and emerging markets are just some of the advantages Vodafone can leverage in its market entry strategy. Vodafone has the capacity to deliver targeted value propositions to the very diverse customer segments found in Qatar, from the labour force to the local large enterprises and branches of multinational firms.IMG_8671

Given the near saturated mobile market and the well-serviced fixed-line arena, Vodafone will likely target the incumbent’s existing customer base to capture market share. The challenge for Qtel is to retain the high value segments, thereby allowing the inevitable churn to be within the lower segments. The enterprise segment is one of the key contributors to revenue and profitability for Qtel’s domestic operations. In any customer retention effort by Qtel, these customers should rank at the very top of the priority list.

Should Qtel be worried about churn in the enterprise segment?

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Innovation – Gulf style

Al Dhaheri

Much of the development of the UAE in recent years has been with respect to diversifying the economy and creating a knowledge society, which will ultimately export expertise to other parts of the world. BS Technologies is a local company that epitomises this shift in mindset, having identified communications technology as a growth opportunity in which it can not only participate, but actually lead the way. Bin Salem chief executive Ahmed Mohamed Al Dhaheri describes to Comm. his vision of the future his company is helping to construct

Al Dhaheri, CEO of Bin Salem believes technology will drive commerce in more profound ways in the future, hence his company’s interest in building competence in this area

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Tracking Wi-tribe

Wi-tribe was formed in April 2007, as a joint venture between Qtel and A.A. Turki Corporate Trading and Construction (ATCO), in addition to a technical partnership with US high-speed broadband company Clearwire. Wi-tribe’s aim has been to roll out WIMAX networks across markets in the Middle East, North Africa and South East Asia, and two years after its creation, Comm. goes in search of the progress the company has made to dateImage 3

Philippe Berard reveals that Wi-tribe also has something in the Philippines where the operator is looking at a business case and is starting to put some plans in place for a roll out

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